Welcome to Trade AI Support
Thank you for using Trade AI – your tool for advanced chart analysis with AI. We are committed to providing prompt, helpful support for all users. Find answers, get help, or contact us directly below.
Email: [email protected]
In-app Support:
Go to "Settings" > "Support" in the app to submit a mail.
App not working?
Try restarting the app, updating to the latest version, or reinstalling.
If issues persist, contact support with your device info and error details.
Data & Privacy:
Your data is never shared or sold. For details, view our Privacy Policy
We value your feedback! Please email [email protected] with suggestions or feature requests.
Refund & Subscription Issues
For purchases via Apple:
Go to Settings > [your name] > Subscriptions on your Apple device to manage or request a refund through Apple.
For other billing issues, contact us directly.
Trade AI is committed to accessibility. If you experience any difficulty using our app, please email us and we will assist you.
Emergency Issues
Trade AI does not provide financial advice or emergency services. For urgent financial matters, contact a licensed advisor or your financial institution.